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Screen Share Goes Black/Blank

We utilize Adobe Connect Hosted and are on its 9.2.2 release. One of our meeting hosts is reporting that when he is performing screen shares in meetings, part way through the meeting the screen share...

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Re: Screen Share Goes Black/Blank

If that's people seeing a black screen with a loading icon, that's the same problem I've been seeing over the last week or two with 9.2.2.

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Re: Screen Share Goes Black/Blank

Pariah Burke wrote:If that's people seeing a black screen with a loading icon, that's the same problem I've been seeing over the last week or two with 9.2.2.I've just confirmed with the user who was...

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Re: Screen Share Goes Black/Blank

Hello,I have heard that removing (fully) and re-installing the flash player may resolve this. I say 'have heard' only because I have not fully tested this method yet. I have been able to get by with...

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Re: Screen Share Goes Black/Blank

I have had this exact issue, using the same software, so I jumped to try your suggestions. I uninstalled Adobe Flash Player (v 13), from the Control Panel. When I went to reinstall I was most surprised...

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Re: Screen Share Goes Black/Blank

I am also running into this on occasion. I find that if I switch layouts often enough, the issue doesn't occur, but if we sit in Screen Share for a long time, it will eventually freeze. Our work around...

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